"Great leaders are almost always great simplifiers, who can cut through an argument, debate and doubt to offer a solution everybody can understand."
President & Co-Founder
With over 30 years experience in executive coaching, change and transition management, strategic planning, leadership development and organizational effectiveness, Emmy understands the issues senior executives face daily and is skilled in the solutions that create outcomes companies desire. Her work focuses on achieving tangible business results and creating lasting impact in her clients’ organizations. Known for her direct, constructive feedback and insight, she holds her clients accountable for making change. How? She has the peripheral vision to connect the dots which enables her clients to transform their insight in to new behaviors. Emmy will tell you that, "Clients usually don’t need an entirely different tool box but a bigger one." As such, she is always learning something new to share with her clients. She has served on the national board of Human Resources People and Strategy (HRPS) and the Forum of Executive Women.
Emmy and her parents moved to the United States when she was 18-months old. When she was eight-years-old, she became a naturalized American citizen having learned English as a second language. The first people she helped to actualize their potential were her three sons. These days, Emmy and her husband are enjoying their 10 grandchildren and their dog Poochie. Emmy has traveled extensively for business and pleasure to countries in Africa, Asia, Latin America, Europe, and the Caribbean but loves coming home to Philadelphia. Her perfect Sunday afternoon consists of a leisurely read of the New York Times and the Financial Times with a cappuccino in the library of her historic townhouse. Candidly, most days Emmy finds her way to a cappuccino; it is something she says she can’t live without.
Emmy is a Certified Coach by the International Coaching Federation.
Gail Howard, Ed.D
Managing Director & Senior Consultant
Gail has served as a consultant, senior human resources executive, and coach. She incorporates the best practices of both "insider" experience with "outsider" objectivity to support her clients. She really enjoys change management projects because they are tough and critically important to a company’s success. Her clients call her personable, professional and patient. They expect her to get to the heart of an issue and clarify complex concepts without "dumbing it down."
She has served on more than a dozen nonprofit boards during her 25+ year career. When she’s not working, she likes to stay active outdoors. If you are lucky enough to get an invitation to her home – accept immediately. She is an excellent cook, famous for her dinner parties. Two things Gail hates are to be bored and driving an automatic – every car she has ever owned has been manual transmission. When she reads for fun, it is usually science fiction, her favorite.
Dr. Mila Baker
We are sorry to announce that Dr. Mila Baker has suddenly passed away on Friday, June 23, 2017. If you would like to send her family condolences, please contact our office at 267.858.4021.8/24/17- Today we would have been celebrating Mila Baker's birthday. Instead, we remember our dear friend and colleague. Mila and I first met twenty years ago during her pioneering work in the design and implementation of the Pfizer Global Coaching Program for which I was one of the coaches. The program was recognized by the Corporate Leadership Council Gold Book on Executive Coaching. Since that first meeting, our relationship developed into a lifelong friendship for which I will always be grateful. Mila taught me so much over the years, including the art of work/life balance. Mila was more than just a success professionally, she was also a loving and devoted wife, mother and grandmother. Mila never did anything unless she did it wholeheartedly. She had a driving passion for organizational development, creating collaborative workplaces, and harnessing the power of peer to peer relationships. Engaged and passionate, creative and intelligent, Mila was a joy to be around. She was one of those people who touched everyone she met. While her death was sudden, we are comforted by the fact that when she passed, Mila was surrounded by family who loved her immensely. All of us at Liberty Business Strategies miss her tremendously, and our memories of her will continue to influence us through the great legacy she left behind. -Emmy Miller
Melanie Cloyd, MS
As a consultant for Liberty Business Strategies, Melanie Cloyd leverages her 20+ years in business and academia to bring insight, perspective and experience to many aspects of consulting. Her work with leaders as a strategic advisor and coach enables her to present solutions and direction on human resources strategies. She has significant experience in the corporate, consulting and academic environments, and worked with leaders to drive organizational development. In addition, she maintains a private consulting and coaching practice specializing in leadership development, coaching and HR consulting..
Melanie has experience designing and facilitating training and workshops for individuals, groups and organizations. Melanie’s most recent work has focused on team building, leadership development, communication and conflict resolution.
Christiane Frischmuth is a coach, a facilitator, process consultant, trainer, and leadership development specialist with more than 25 years of experience. She co-creates and facilitates learning experiences and change processes for individuals, groups and organizations. Christiane has deep experience in developing global, results-based leadership programs as well as supporting organizational decentralization processes, mergers, and various functional integrations. Some of Christiane’s recent areas of focus have included on-boarding of new consultants and staff, development of virtual teaming practices, integrating learning and capacity building into business practices and government- and organization-wide rapid results processes. She has worked and lived in Asia, Europe, Africa, Latin America and North America.
Amy Gross’ diverse professional background serves as the foundation of her results-driven work with clients. Amy has held management positions in business development, marketing, and research in both consulting and corporate environments. She has had a significant coaching and consulting career in academic, athletic, and mental health settings. She has spent 15+ years coaching and competing as an elite athlete and brings a collaborative and strengths-based approach to every client interaction. In addition, she maintains a private coaching and consulting practice specializing in helping individuals and athletic teams perform optimally, as a private practitioner for a psychology practice, and serves as a key resource on the Liberty Business Strategies team.Amy has experience designing and facilitating training and workshops for individuals, groups, and organizations. Amy’s most recent work has focused on coaching engagements, change management initiatives, and integrating the results from formal assessment tools with workplace observations to enhance leadership performance.
Bonnie Kramer is an internationally experienced consultant and successful manager with a 25 year progressive career in private and public sector organizations. Accomplished in designing and delivering organization change initiatives, Ms. Kramer has particular expertise in moving from strategy to implementation. She is highly adept at driving consensus and decision making in complex, global institutions. Her experience includes in leadership coaching, business process innovation, accountability frameworks, organizational restructuring and culture change.
Dr. Livingston has more than 25+ years of experience as a business and human resource executive and as an educational leader. He has worked extensively in:
- Coaching senior-level executives and teams.
- Coaching key leaders in profit and non-profit environments.
- Providing training and organization development consultation in the United States, Europe, Asia, and the Caribbean.
- Directing the human resources and labor relations activities in the businesses in which he has worked.
- Facilitating work process redesign and establishing production methods and standards as an industrial engineer in manufacturing environments.
Chris Satullo is nationally known for his work in media, communications and civic engagement. Over decades of leadership positions in commercial and public media, he gained deep experience at spotting disruptive change on the horizon and helping teams adapt. The winner of more than 60 journalism awards, Chris grasps the power of story and narrative to frame how people perceive and respond to events. As co-founder of the Project for Civic Engagement at the University of Pennsylvania, he has led dozens of projects that helped companies, nonprofits and government agencies engage civilly with the public in ways that produced useful guidance for leaders. He has also helped nonprofits and companies use those same techniques of dialogue and visioning to craft strategies to build buy-in from staff.Chris’ leadership roles include the creation of a number of innovations to provide deeper and broader public insight. From 2008 to 2015, he was Vice President of News and Civic Dialogue at WHYY/NewsWorks, Philadelphia’s leading public media outlet. While at WHYY, he launched the NewsWorks.org website, the radio programs NewsWorks Tonight and The Pulse, and two award-winning statewide reporting initiatives, StateImpact PA and Keystone Crossroads. Previously, he was a news executive at the Philadelphia Inquirer, where he served as Editorial Page Editor and wrote the Centre Square column. He launched the paper’s Currents and Community Voices sections and led the award-winning Great Expectations civic dialogue project on the 2007 Philadelphia City Elections. An expert in civic engagement, in 2006, he co-founded the Penn Project for Civic Engagement at the University of Pennsylvania. Before the Inquirer, he worked at the Express newspaper in Easton, Pa., where he was assistant managing editor and wrote a syndicated column.
Engagement Manager & Consultant
Alissa Thornton serves as a consultant and engagement manager for a variet of clients at Liberty. She is skilled in the design and analysis of quantitative surveys and qualitative stakeholder feedback and has more than 5 years of experience in the areas of small business and non-profit management. Using insights from that experience, she guides Employee Engagement, Strategic Planning, Change Management and Team Development initiatives.
In her time at Liberty, Alissa has used her knowledge of data collection to broaden the reach of the 360 Stakeholder Feedback process by incorporating an electronic questionnaire in addition to traditional in-person interviews, helping our clients to better understand the views of their workforce. As head of all survey based data collection and analysis, she has designed and distributed employee engagement surveys and collected and translated free-form feedback from global employees. She has also used her passion for data visualization to develop new tools to display data in easy to understand formats for teams or groups to work with instruments like the Thomas-Kilmann Instrument (TKI). As a facilitator, Alissa has conducted focus groups and retreats for strategic planning and employee engagement, as well as guided discussions on change management and networking.
Alissa holds a Bachelor of Arts degree from Temple University in both Sociology and Spanish. In addition to her degrees, Alissa has received certificates in Organizational Development and Effectiveness from the Society of Human Resource Management (SHRM), and Effective Facilitation from the American Management Association (AMA).
Executive Assistant to Emmy Miller
"Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and freedom."